Shipping Policy
Thank you for choosing Kroott.com! We strive to provide you with a seamless shopping experience from start to finish, including efficient shipping methods. Please review the following information regarding our shipping policy:
Shipping Methods and Timeframes:
We offer several shipping methods to accommodate your needs:
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Standard Shipping: Orders are typically processed and shipped within 1-2 business days. Delivery times vary depending on your location and may take between 3-7 business days for domestic orders and 7-21 business days for international orders.
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Expedited Shipping: For those who need their orders sooner, we offer expedited shipping options. Orders placed with expedited shipping are prioritized and typically delivered within 1-3 business days for domestic orders and 3-7 business days for international orders.
Shipping Rates:
Shipping rates are calculated based on several factors, including the shipping method selected, the weight and dimensions of the items in your order, and your location. You can view the shipping costs for your order during the checkout process before completing your purchase.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your order and estimate its delivery date. Please note that tracking information may take up to 24 hours to update after your order has been shipped.
Shipping Restrictions:
At this time, we only ship to addresses within the India and selected destinations. We are unable to ship to P.O. boxes or military addresses. Additionally, some items may be restricted from international shipping due to customs regulations.
Order Processing:
Orders are processed and shipped Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the following business day.
Shipping Delays:
While we make every effort to ensure timely delivery of your order, unforeseen circumstances such as weather delays, carrier issues, or high order volumes may cause delays beyond our control. We appreciate your patience and understanding in such situations.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.